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Frequently Asked Questions

Find quick answers to common questions about our services

General Questions

We provide comprehensive compliance, legal, and registration services including GST, TDS, ITR filing, company registration, trademark registration, and more. We also offer software products for accounting, e-commerce, import-export, and digital marketing.
Simply browse our services, select what you need, and click "Request Service" or "Request a Demo". Our team will contact you within 24 hours to guide you through the process.
Our support team is available 24/7 via email and chat. Phone support is available Monday to Saturday, 9 AM to 6 PM IST.
Yes, we provide comprehensive customer support via phone, email, live chat, and support tickets. Our expert team is always ready to assist you.

Compliance & Registration

GST registration typically takes 3-5 business days after document submission, subject to government processing time.
You need PAN cards and Aadhaar cards of directors, address proof of registered office, digital signatures, and MOA/AOA documents.
The deadline for filing ITR is July 31st for individuals and businesses without audit requirements. For businesses requiring audit, the deadline is September 30th.
Late fees range from ₹20 to ₹200 per day depending on turnover, plus interest at 18% per annum on the tax amount.
Yes, our tax experts can help you with tax planning strategies to optimize your tax liability legally.

Software & Products

Yes, we provide comprehensive training sessions, video tutorials, and documentation for all our software products.
Yes, we offer free trials or demos for all our software products. Contact us to request a demo.
Absolutely. We use industry-standard encryption and follow best security practices to protect your data.
Yes, our software supports multi-user access with role-based permissions. The number of users depends on your subscription plan.
Yes, our accounting and invoicing software have mobile apps available for both iOS and Android platforms.

E-Commerce Solutions

No, our platform is designed for non-technical users with an intuitive drag-and-drop interface.
Yes, you can connect your custom domain or use our free subdomain.
We support all major payment gateways including Razorpay, PayU, Paytm, and more.
Our multi-channel platform integrates with Amazon, Flipkart, your website, and social media, allowing you to manage everything from one dashboard.

Pricing & Payments

We accept credit/debit cards, net banking, UPI, and bank transfers. For software subscriptions, we also accept recurring payments.
No, we believe in transparent pricing. All government fees and our service charges are clearly mentioned upfront.
Refund policies vary by service. For software subscriptions, we offer a 7-day money-back guarantee. Service fees are non-refundable once work has commenced.
Yes, you can upgrade or downgrade your software subscription at any time. Changes take effect from the next billing cycle.

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